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Common Questions

When can I pick up my food?

You can pick up your food M, W, F between 4pm-6pm (we will also deliver for you at a $20 charge)

Do I have to order every week?

No.  We encourage you when trying to meet specific nourishment needs to use our service every week, but we do not require a subscription or a plan.  However, we do work with people who choose to buy packages by offering a discounted rate.  Call us for more details.

What if I am on a specific diet or don’t like what’s on the menu this week?

We love to customize people’s tote! We will sit with you or you can email us your needs – even if it is you just miss something from last week’s menu.  The only thing we cannot do is provide you with food that is not in season as we get everything fresh, and as local as our farmers can manage!

Do I have to pay the tote fee?

The tote fee is a ONE time charge and we ask that you pay it on your second round for us to provide non-toxic and cooking safe pyrex for your food.  The food is prepared, cooked and stored in this cookware in order to prevent any potential toxins from plastic, styrofoam, etc. entering into the food, as well as minimize waste due to packaging.  The fee is a tote fee, meaning the carrying, washing, and preparation of the dishes and pyrex.  The pyrex costs $15.99 per dish, so if you would like to keep the dishes at the end of your Vert Foods orders, please be prepared to pay that amount times how many items you have ordered (example: 6 items = $95 owed to keep glassware).

How is this different from getting a farm box?

Our price is on average $3-4 more a meal than when you get a farm box delivered, we have already done all the prep, recipe development, cooking, cooling and storing for you (and the clean up).  What you get is a ready to eat or heat meal so you don’t have to worry about all the rest!

Do you offer any other services?

Yes, we offer in-home cooking classes (such as what to do with those farm boxes), Th-Friday Real Food Lunches from 12-2pm at SLO Natural Foods, education, lectures, and free tastings for corporations and groups who want to get to know our services and taste our food.

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